
REUSABLE HOTELS - LOGISTICS
Simple switches can make a big impact. By swapping single-use for reusables, you’re not just improving your hotel’s environmental footprint, you’re also helping your guests to break their own plastic habits.
In this section, you'll select the single-use plastics you want to eliminate from your hotel and we’ll give you the tools to do it.
LOGISTICS STEPS
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INITIATIVE SELECTION
Filter by selections or leave blank to show all options.
Air freshener
AVOID
Don't provide
REUSE / REFILL
Provide refillable spray bottles with natural ingredients and oils
Use an aroma diffuser and refill with natural oils
Balloons
AVOID
Include in guest information these items are not allowed on-site
SWITCH
Switch to reusable bunting or natural fibre decorations
Beverages
AVOID
Avoid providing beverages in the room and allow ordering via room service or hotel bar in a reusable cup
SWITCH
Choose minimal plastic beverages such as glass with metal lids or aluminum
Bin liners
AVOID
Separate bins into rubbish and recycling, and label. Recycling bins do not need liners
Consider not using liners and rinsing bins instead
SWITCH
Use only AS Certified compostable liners (suitable only for smaller bins as they are not as strong as plastic liners)
Bottled beverages
REUSE / REFILL
Provide post-mix options from the bar
Set up a beverage station with dispensers providing varying drink options, and glassware
SWITCH
Provide options with minimal plastic, such as aluminium cans/bottles and glass bottles, and encourage them to be recycled.
Set up recycling stations with clear signage
Bottled water
AVOID
Do not provide single-use water bottles
REUSE / REFILL
Encourage BYO water bottles
Consider providing (lending or selling) branded or unbranded reusable bottles to guests
Attach water filters to the main tap in rooms and encourage refilling
Implement a jug of filtered tap water in the fridges with glasses
Implement a water dispenser/refill system in central locations
SWITCH
Provide aluminium bottles and encourage they are reused and recycled
Bottled water
AVOID
Do not provide single-use water bottles
Encourage BYO water bottles and cups
REUSE / REFILL
Implement a water dispenser/refill system in central locations and encourage BYO water bottles
Set-up self-service water stations centrally located throughout the venue (e.g. water dispensers with washable glasses) that are monitored regularly by staff
Provide jugs for filtered tap water on tables with plenty of reusable glasses
Increase access to filtered tap water by attaching water filters to taps or plumb ZIP taps into the bar area
Consider lending or selling branded or unbranded reusable bottles or cups to guests
SWITCH
Provide aluminium bottles and encourage they are reused and recycled.
Set up recycling stations with clear signage
Brochures / handouts
AVOID
Reduce paper consumption. Print only when necessary. Go paperless
Default to digital viewing - view on phones, tablets, computers, screens etc.
REUSE / REFILL
If documents / brochures / booklets / handouts are printed, try to reuse them afterwards
SWITCH
Provide whiteboards or screen projector systems for presentation and group work (with USB/file share capabilities)
Choose recycled content paper with a FSC or PEFC certification
Butter/jam sachets
REUSE / REFILL
Provide single-serve butter or jam on small ramekins or plates
SWITCH
Provide jam in small glass jars that can be reused or recycled
Cleaning cloths and sponges
AVOID
Avoid microfiber and synthetic cleaning cloths which contain microplastics when washed
REUSE / REFILL
Choose reusable / washable natural fiber cloths and materials eg. (organic) cotton, hemp, bamboo, linen, plant based cellulose, woven agave, copper and woven tencel etc. These can be washed along with regular laundry service
Cleaning spray
AVOID
Don't provide
REUSE / REFILL
Buy in bulk containers and refill spray bottles and cleaning products
Cloths and scrubs
AVOID
Avoid microfibre and other synthetic cleaning cloths which contain microplastics when washed or go to landfill when used
REUSE / REFILL
Provide washable cloths made from natural materials free of plastic fibres (e.g. cotton)
New reusable machine washable dish scourers
SWITCH
Natural fibres
Install a microplastics catcher in washing machine or for smaller uses a washing bag
Cocktail umbrella and stirrers
SWITCH
Decorate drinks with natural items (eg. fruit, herbs..) and reusable straws and stirrers
Combs
AVOID
Do not provide, or provide on request only
REUSE / REFILL
Provide combs that can be reused and instruct guests to leave in the room. Sanitise and reuse
Cooking equipment
AVOID
Avoid teflon coated or non-stick fry pans and cooking equipment and plastic cutting boards
SWITCH
Use good quality stainless steel and metal spatulas, wooden spoons, wooden or natural material chopping boards etc. avoid plastic
Dishwashing liquid
REUSE / REFILL
Buy dishwash liquid in bulk and decant into refillable small bottles
Dishwashing tablets
REUSE / REFILL
Provide a refillable small container or jar of dishwashing tablets stocked by cleaners from a bulk container, sourced from local supplier
SWITCH
Choose tablets without a removable plastic wrap
Drink coasters
AVOID
Do not provide coasters
REUSE / REFILL
Supply reusable and washable coasters (metal, marble or natural fabric)
SWITCH
Provide cardboard coasters
Eating utensils
AVOID
Encourage guests to dine out at local restaurants and cafes which use reusable crockery
REUSE / REFILL
Provide reusable cutlery for room service
Supply reusable crockery and cutlery in rooms
Lend to guests a reusable cutlery and beverage kit to take when going out
Entry cards
AVOID
Implement an electronic pin system for room entry
Fabric softener
REUSE / REFILL
Refillable small bottles from a bulk container, sourced from local suppliers
SWITCH
Refillable small bottles from a bulk container, sourced from local suppliers
Food waste composting
AVOID
Avoid food waste in the first place
SWITCH
Set up on site composting (see https://subpod.com.au/)
Giveaway bags / goodies
AVOID
Avoid wasteful items which promote over consumption
SWITCH
Choose quality and practical items which are made ethically
Gloves
AVOID
Avoid single-use thin, easily breakable gloves
REUSE / REFILL
Use heavy duty reusable cleaning gloves instead of single-use thin ones
SWITCH
Use gloves fit for purpose
Hand and body lotion
AVOID
Do not provide, or provide on request
REUSE / REFILL
Purchase in bulk and decant into refillable glass or metal containers and bottles. Ensure to label and list ingredients on bottle
Utilise reuse packaging suppliers such as Zero Co
SWITCH
Choose a lotion that can be used on both face & body
Hand soap
AVOID
Do not supply soap wrapped in plastic
Unpackaged soap bars can be purchased in bulk online. Soap bars can even made by a local supplier specific to your brand/business
Leftover soap can be donated to Soapaid or combined in a jar of water for other cleaning purposes. (eg. laundry)
REUSE / REFILL
Liquid: use refillable bench or wall-mounted soap dispensers. These can be refilled using bulk containers or concentrated liquid/tablets
Hot drinks (tea, coffee, etc.)
AVOID
Provide reusable coffee cups for guests to borrow during their stay, and engage with local cafes and offer your guests a token system for a free dine-in or takeaway drink in the reusable cup
REUSE / REFILL
Provide small reusable jars of coffee, sugar and loose-leaf teas, hot chocolate powder etc. with a small teapot, coffee plunger and kettle. The jars can be swapped out, refilled and cleaned by staff. They can be available on request or varieties chosen at booking
If using a coffee machine in-room, provide reusable coffee pods or portafilter
Provide a communal, quality coffee machine in a centrally located area for guests. Do not provide single-use cups - reusable (& lidded) coffee cups provided in rooms can assist with transport of coffees. Staff to regularly top up and manage the area
Hot drinks (tea, coffee, etc.)
REUSE / REFILL
Provide a coffee machine where guests can select their drink of choice, and reusable mugs
Create a hot drink station with mugs, jars of coffee, sugar, and milk, plus loose leaf tea and strainers or small teapot (teabags as a second choice - look for certified compostable teabags)
Laundry liquid and powder
AVOID
Do not provide
Include in guest information laundry items are not supplied and guests need to BYO
Offer hotel laundry and dry cleaning services
REUSE / REFILL
Buy in bulk and refill into containers or refillable bottles. Ask guests to keep the containers for refilling purposes
Available at the reception - scoop into a small reusable cup
Laundry powder sachets
AVOID
No SUP packaged sachets from vending machines
No laundry detergent sheets due to microplastics
REUSE / REFILL
Provide laundry powder in boxes, or liquid in refillable bottles or containers and ask guests to keep the containers for refilling purposes
Provide bulk powder or liquid in guest laundry cupboards
SWITCH
Offer hotel laundry and dry cleaning services.
Provide or sell upon request at lobby or advertise nearest shops to purchase
Linen (bedding, towels)
AVOID
No synthetic textiles to avoid microplastics when washing. Choose natural fibers
Milk
AVOID
Offer your guests a token system for a free dine-in or takeaway drink in a reusable cup in lieu of in-room drink options
REUSE / REFILL
Refill a small reusable jug of milk placed in the fridge
SWITCH
Provide a small glass bottle of milk
Minibar confectionary
AVOID
Encourage the use of local shops or in-house dining for confectionery, desserts etc.
REUSE / REFILL
Provide a small complimentary fresh fruit platter / pastries upon arrival / portioned candy / nuts / dried fruit in reusable jars
- as part of welcome packs with reusable/refillable containers which can be refilled from bulk by staff or at a communal area
SWITCH
Choose confectionery brands with minimal plastic, ie. cardboard confectionery such as smarties, mints in metal tins etc.
Paper
AVOID
Provide tablets
SWITCH
Provide notepads without plastic elements, made from recycled paper
Paper
AVOID
Reduce paper consumption. Print only when necessary. Go paperless
Default to digital viewing - view on phones, tablets, computers, screens etc.
REUSE / REFILL
If documents / brochures / booklets / handouts are printed, try to reuse them afterwards
SWITCH
Provide notepads and pens/pencils on request only
Choose recycled content paper with a FSC or PEFC certification
Paper booking systems
AVOID
Go paperless. Have electronic system set up for entire hotel operation
Reduce printing where possible and ensure paper is recycled
SWITCH
Have electronic system set up for entire hotel operation
Choose recycled paper content (FSC or PEFC certified)
Paper towel
AVOID
Reduce where possible as paper towels cannot be recycled or composted (due to bleach, chemicals etc)
REUSE / REFILL
Use small washable cotton or bamboo towels
Pens
AVOID
Do not provide
REUSE / REFILL
Provide pens in holders with signage indicating they are clean, with a separate holder for used pens. Sanitise and reuse pens
SWITCH
Use pencils made from sustainable sources
Plastic food platters
REUSE / REFILL
Provide food on reusable platters with small plates to serve
If using an outside caterer, find one who will drop off food on reusable platters and collect them after the conference
Plastic wrapped beach towels
AVOID
Ask laundry to stop if laundry is contracted or switch to a contractor that doesn't wrap towels in plastic
Printer cartridges, batteries and lights
AVOID
Reduce and avoid printing to save paper and ink.
Invest in reusable batteries and LED lights to reduce waste and carbon emissions
REUSE / REFILL
Talk with your printer/photocopier supplier about an ink refill system / swap system. Some suppliers refill ink cartridges
Invest in reusable batteries and chargers. They are cost effective in the long-term and create less waste
SWITCH
Change light bulbs to LED as they last much longer
Align with Planet Ark https://planetark.org/ for cartridge recycling
Default office paper to black and white, double-sided printing
Ensure cartridges, batteries, lightbulbs and e-waste are recycled at end of life through specialist recycling streams
Razor packs
AVOID
Do not provide
REUSE / REFILL
Provide in room or on request a razor with reusable handle and replaceable head, and instruct guests to leave in room. Replace only head and interchange handle
Room service
AVOID
Provide restaurant, spa or bar vouchers for requesting no room service
Encourage and educate patrons to reduce the need for requesting room service unnecessarily to save resources
Rooms decorations
AVOID
No plastic
Include in guest information these items are not allowed on-site
REUSE / REFILL
Do the decorating yourself to keep it minimal and plastic free (eg. use reusable fabric bunting)
SWITCH
Off site event
Seat tags / name tags
AVOID
Include in guest information to bring your own name tags if you have them for networking conferences
REUSE / REFILL
Supply reusable tags that can be written on then wiped off and reused
Shampoo, conditioner and body wash
AVOID
Unpackaged shampoo, conditioner and soap bars can be purchased in bulk online or at health food shops. Soap bars can also made by a local supplier specific to your brand/business
Leftover soap can be donated to Soapaid or combined in a jar of water for other cleaning purposes. (e.g. laundry)
REUSE / REFILL
Use bench or wall-mounted dispensers. These can be refilled using bulk containers and/or in concentrate
Consider learning how to make your own products using natural ingredients to refill dispensers - just make sure to label ingredients
Consider a combined hair & body wash to save the need for additional packaging and products
Shower caps
AVOID
Do not provide
REUSE / REFILL
Provide a reusable cloth shower cap in room or on request, and instruct guests to leave in room (i.e. do not throw out). Wash and reuse
Single serve biscuits
AVOID
Do not provide biscuits
REUSE / REFILL
Implement a communal coffee station with jars of biscuits and tongs, with dine-in cups and plates
Buy biscuits in bulk and provide some in an airtight container or jar. Swap jars out, clean and reuse
SWITCH
Choose brands with minimal plastic, i.e. paper or cardboard packaging
Sugar sachets
AVOID
Offer your guests a token system for a free dine-in or takeaway drink in a reusable cup in lieu of in-room drink options/condiments
REUSE / REFILL
Provide sugar in a small glass jar which can be easily swapped out, refilled and cleaned, by staff
Sunscreen sachets
AVOID
No SUP sachets and avoid plastic containers
REUSE / REFILL
Use refillable communal bottles or wall-mounted dispensers in a cool area near the pool or reception/ common area. Staff and guests help themselves
These can be refilled using bulk sunscreen purchased from an Australian supplier
SWITCH
For sunscreen sold to guests, choose ethical Australian brands preferably in aluminum tins, bottles or tubes
Supplier / BOH deliveries
REUSE / REFILL
Partner with local suppliers to reduce single use / guest impact / landfill ie. shopping pickups
Choose reusable containers with reusable suppliers
Takeaway foodware
REUSE / REFILL
Provide reusable food containers with lids and encourage guests to use them as a BYO container when collecting takeaway food
Tissues
AVOID
Do not use plastic-wrapped tissue packets
REUSE / REFILL
Purchase reusable tissue boxes and tissues in bulk to refill
SWITCH
Choose tissue boxes which are completely plastic free
Recycle empty cardboard boxes
Toilet paper (plastic wrapped)
AVOID
Purchase unwrapped or paper wrapped rolls in bulk. Ensure it is recycled paper with a FSC or PEFC certification
Toothbrush and toothpaste
AVOID
Do not provide, or provide on request only
SWITCH
Provide toothpaste tablets - these use far less plastic and can be apportioned to guests needs
Tour brochures
AVOID
Provide links to applicable tours and local information digitally upon booking
Upon confirmation of digital check-in, provide links to applicable tours and local information
Reduce printing where possible and ensure paper is recycled
REUSE / REFILL
Provide a compendium that is easily cleanable and reuse in rooms
Provide in-room tablets
SWITCH
Digital check ins and provide links to local attractions and places of interest
Choose recycled content paper; paper products must have a certification FSC or PEFC
Towel and linen service
AVOID
Invest in waterproof linen trolleys and request waterproof freight containers to avoid need for plastic wrapping
REUSE / REFILL
Avoid need for plastic wrapping and ties by storing laundry in reusable cages, bags or containers
SWITCH
Only refresh when requested. If washed off site, ensure no plastic wrap is used when refreshed
Install micro-plastic filters for washing machines
Vending machines
AVOID
Encourage the use of local shops or in-house dining for confectionery, desserts etc.
REUSE / REFILL
Cater in-house with platters
Order catering from a Plastic Free Places member
SWITCH
Choose confectionery brands with minimal plastic, ie. cardboard confectionery such as smarties, mints in metal tins etc.
Basket with healthy treats or fruit basket available on request
Water cooler cups
AVOID
Do not provide single-use water cups
Ask guests to BYO water bottles
REUSE / REFILL
Use small stainless-steel cups or glasses. Wash and reuse
Welcome packs
AVOID
Provide a small complimentary fresh fruit platter / pastries upon arrival / portioned candy / nuts / dried fruit in reusable jars with reusable/refillable containers which can be refilled from bulk by staff or at a communal area
White board pens
AVOID
Provide pens on request and ensure property is returned as part of event/conference policy or fee)
REUSE / REFILL
Choose pen refill options (if available)
SWITCH
Recycle pens and stationery through Officeworks or TerraCycle
Workshop butchers paper
AVOID
Reduce paper consumption. Use only when necessary. Go paperless
Provide whiteboards or screen projector systems for presentation and group work (with USB/file share capabilities)
REUSE / REFILL
If butcher's paper is used, try to reuse it afterwards
SWITCH
Choose recycled content paper with a FSC or PEFC certification
Wrapped lollies / mints
REUSE / REFILL
Provide a small bowl or jar of mixed lollies on arrival. Clean and refill jars