Question 1

Is this really free?

Accepted Answer

Yes. The program is fully funded by TICT at no cost to members. You'll only pay for the reusable solutions you choose to purchase and implement. We'll help you understand all costs upfront, including savings and breakeven timeframes.

Question 2

What happens after I sign up?

Accepted Answer

Once you submit the sign-up form:

1. We contact you to book your free assessment - scheduled at your convenience.
2. We visit you on site (or online if we cannot arrange to be on-site) to conduct the assessment. This involves talking through with you what single-use plastic items you're using, how your operations work, and what you're looking to achieve
3. We create custom recommendations for you based on solutions that will work for your business. 
4. We support you as you implement the changes you choose, providing assistance like supplier research, long-term costs and break-even timeframes.

You stay in control. You only implement what works for you.

Question 3

How much time will this take?

Accepted Answer

The initial assessment takes 1-2 hours. After that, the time commitment depends entirely on which solutions you choose to implement. We work at your pace and within your schedule.

Question 4

What if I can't eliminate all single-use plastics?

Accepted Answer

That's completely fine. It's about progress, not perfection! We'll help you identify the most impactful changes you can make, and you decide what works for your business. Every change counts.

Question 5

Will switching to reusables actually save me money?

Accepted Answer

In most cases, yes, over time. We'll provide sector-specific calculators that show you the costs, savings, and breakeven timeframes before you make any decisions. Some switches pay for themselves in months, others take longer, but we'll give you the full picture.

Question 6

Do I have to implement all the recommendations?

Accepted Answer

No. You're in control. We provide recommendations, you choose what to implement based on what makes sense for your operations and budget.

Question 7

What sectors does this program cover?

Accepted Answer

All tourism sectors: accommodation, food and beverage, events and festivals, attractions and recreation, transport and hire services, and ancillary services like retail.

Question 8

Are you connected to any suppliers?

Accepted Answer

We're completely independent and impartial. Our recommendations are based purely on what's best for your business and the environment, not on any commercial relationships.

Question 9

Can I get help if I run into problems during implementation?

Accepted Answer

Absolutely. Ongoing support is part of the program. We're here to troubleshoot challenges and provide guidance as your needs evolve.

Question 10

How will this help my marketing?

Accepted Answer

Sustainable practices are increasingly important to travelers. We'll help you promote your progress and position your business as a leader in responsible tourism. Plus, visible changes like reusable cups and containers signal your values to guests. Many businesses report positive media coverage, improved reviews, and stronger word-of-mouth when they highlight their sustainability efforts.

Question 11

What if my business is small?

Accepted Answer

Business size doesn't matter. Whether you're a solo operator or have a large team, we tailor our recommendations to your scale and capacity.

PLASTIC FREE TICT

FREE SUPPORT FOR TICT MEMBERS

WE CAN FIX THAT.

BEST OF ALL, IT'S COMPLETELY FREE.

Join until March 31, 2026. Places are limited.

Questions? See our FAQ's

WHY JOIN?

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WHAT OUR MEMBERS SAY

Blackbird Cafe - Cairns, Queensland

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Townsville Folk Festival - Townsville, Queensland

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Join Tasmania's leading tourism operators in reducing plastic waste and improving your bottom line.
Sign up by March 31, 2026. Places are limited.