WHAT IS A REUSABLE SWAP SYSTEM?
A reusable swap system replaces single-use takeaway packaging (cups or containers) with reusable items that are borrowed, similar to a library. A cafe signs up to a system and offers the reusable items provided by the system to their customers to borrow and bring back.
Most systems operate on a network effect, where multiple cafes participate. Customers can return the reusable item to any participating business. Individual businesses can also utilise a system on their own, providing a swap service to their regular customers. You can also set up your own self-managed system (a.k.a, a mug library - see our guide HERE).
The advantage of these systems is that they appeal to the general public who wish to do the right thing but who forget to bring their own reusable cup.
Reusable swap systems can be integrated into current business operations and can prove popular with regular customers.
They can also greatly benefit a business's bottom line through ongoing savings on disposable items. They encourage repeat customers, foster positive behaviour and support a healthier planet.
SYSTEMS CURRENTLY AVAILABLE IN AUSTRALIA
All systems operate differently, and what suits your business will depend on your operations.
We have collated those currently available in Australia and developed a set of criteria based on our work with many businesses.
Explore the options below and filter to your specific needs.
Select a specific system, or compare all systems against a chosen criteria. Click their name to go to their website.
Then use our calculator (below) to see how much you could save using your chosen system.
Last updated: Oct 14, 2024.
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Upfront: Business borrow the cups for a refundable deposit of $3 for a cup with lid.
Businesses receive this deposit from their customers when cups are borrowed.
The deposit is also refunded to you when items are returned to THE GOOD GOOD
WAY (damaged or not). A Starter Pack containing 40 cups and lids is available for a deposit of $120.
Ongoing: Business pays monthly 'Partner Contribution' of $45.
Cafes receive a free merchandise & training pack, which includes the following:
● POS stand
● Display cards
● Poster explaining the system to customers
● Window decal
● Social media files and digital marketing files.
Every cafe has a dedicated reuse manager who supports the cafe with implementation. Support is further provided online via training tools and helpdesk.
Cafes are added to the Good Cafe Locator where customers can find your business.
End of Life (EOL) cups can be swapped at any partner cafe free. EOL cups can be returned to 'Good Reusables' to be remade into new products via their Australia-based factory. Cafes receive a refund on the full deposit. Cups can also be recycled via kerbside collection where your council takes Plastic Identification Code 5 (PP).
Venues register as a participating HuskeeSwap cafe. They purchase cups or a Starter pack wholesale through Huskee direct, or from a distributor of choice. They receive a free merchandise pack, which includes a POS stand and display cards.
Customers buy a cup to join, and swap it for a clean one at venues, or simply use as a BYO. An optional Huskee App offers extra benefits and reuse features.
Upfront: Businesses purchase a Starter Pack, ranging from $200-$500. Choose a 24, 36, or 48 cup bundle (based on daily cafe trade volume). Each pack consists of both retail cups (sold retail for profit) and bulk cup packaging (for float swap). Included is a merchandise pack with POS stand and display cards, plus a HuskeeDog bowl.
Ongoing: No ongoing costs for venue or customers.
Venues receive a merchandise pack and access to a digital toolkit with further resources. Venues are added to the HuskeeSwap App location map and Find Us Page. Help is available through Swap team support, online HelpDesk and Swap Support page.
Made from repurposed coffee husk and BPA-free polypropylene (PP). Made in China (see here for manufacturing info).
CALCULATE SAVINGS
You can calculate and compare the potential cost savings of using your chosen system/s below. Savings are based on the cost of single-use items not used, minus the cost of the system over a year of use.
Our calculator is to help you make an informed decision, but please also consider value for money, support offered by the system, your capacity, and what the experience for your customer will be.
Please note: This tool is for information purposes only and is based on info current at the date of last update, stated earlier in this guide. For basis of comparison, we chose the lowest entry point available and balanced costs over a year of operation. If you operate the system less than a year, or choose a different entry point, yours may be higher. Please make your own calculations based on your specific needs.
Lastly, also consider in the case of Huskee, GO2CUP & RePlated, the entry point includes products that can be retailed, which could be used to offset entry cost. In the case of Good Reusables, the starter pack cost ($120) is refunded upon return of the cups. Some systems have been omitted from the calculator where we were not provided costs.
NEXT STEPS
Once you've chosen the right network for you, the next step is implementing it successfully.
Many cafes join a network, only to never even offer it to their customers.
Successful implementation is about creating a culture of reuse so your customers want to participate.
It's not hard, it's just about creating a few new habits.
See our guides below to help you get started with your new system.
MORE REUSE & AVOID SOLUTIONS
IMPLEMENTING YOUR NEW REUSE SWAP SYSTEM
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PROMOTING YOUR NEW REUSE SWAP SYSTEM
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TRANSFORM YOUR BUSINESS WITH A MUG LIBRARY
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