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REUSABLE SWAP SYSTEMS - FIND THE RIGHT ONE FOR YOU

9 May 2024

4 min read

Reusable solutions that are borrowed and returned. Find the right one for you.

WHAT IS A REUSABLE SWAP SYSTEM?

A Reusable Swap System replaces single-use takeaway packaging (cups or containers) with reusable items that are borrowed, similar to a library. A cafe signs up to a system and offers the reusable items provided by the system to their customers to borrow and bring back.

 

Some systems operate on a network effect, where multiple cafes participate. Customers can return the reusable item to any participating business. Individual businesses can also utilise a system on their own, providing a swap service to their regular customers. 

 

The advantage of these systems is that they appeal to the general public who wish to do the right thing but who forget to bring their own reusable cup. 

 

Reusable swap systems can be integrated into current business operations and can prove popular with regular customers.

They can also greatly benefit a business's bottom line through ongoing savings on disposable items. They encourage repeat customers, foster positive behaviour and support a healthier planet.

 

SYSTEMS CURRENTLY AVAILABLE IN AUSTRALIA

All systems operate differently, and what suits your business will depend on your operations.

 

We have collated those currently available in Australia and developed a set of criteria based on our work with many businesses.

 

Explore the options below and filter to your specific needs.

 
Select a specific system, or compare all systems against a chosen criteria. Click their name to go to their website. 

Then use our calculator (below) to see how much you could save using your chosen system.

Last updated: June 20, 2024. 

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1. How it works

Businesses and customers download the Devolver app to register. Businesses can order containers through the app. Containers have a QR code for tracking. Businesses use the app to scan the customer's QR code and the QR code of the reusable container they are borrowing.


No deposit is necessary. Customers can see their borrowed containers in their app.


Devolver also offer a “tracking system only”, where outlets can source their own cups/ containers and Devolver provides the QR stickers and platform for them to track.

2. Where it operates

Australia wide

3. How it looks



4. Product options

Containers only

5. Costs

Upfront: There are no upfront costs, but Devolver charge shipping for getting containers to any new retailers outside of Sydney.

Ongoing: Business pay a 'per use fee' (per every scanned out container) of $0.20 plus GST.

6. Support

POS materials and cheat sheets are provided to businesses.

Ongoing full support (Sydney wide in person, otherwise phone and online).

7. Product use

Leak proof. Dishwasher safe. Stackable.

8. Materials

Stainless steel base and BPA-free polypropylene plastic lids. Made in China.

9. End of life

Both lids and container bases are fully recyclable at end of life. They can be sent back to Devolver for recycling. They are not kerbside recyclable.

1. How it works

Businesses purchase items upfront and GO2CUP supports you to implement a system of use that will work for you (Perth only). Their preference is to minimise barriers to reuse (no costs & no apps for a great user experience). Perth businesses with no dishwasher can also add on a bespoke subscription dishwashing service.


Businesses in other states can purchase stock and implement their own reuse system.

2. Where it operates

Perth, WA.

Available in other states for stock purchases only.

3. How it looks


4. Product options

  • Coffee cups 12oz with oz internal marker, with screw on lid.

  • Cold cups (beer, water, juice, smoothies) 258ml, 300ml, 425ml, 510ml, 540ml.

  • Shot cups (50ml taste testers).

  • Plates and bowls.

5. Costs

Upfront: Purchase of your own items. Top up packs also available.

There are no ongoing costs.

GO2CUP may buy back cups in good condition from you if you choose to go another way.

6. Support

GO2CUP offer on-ground support and coaching if needed (Perth only).

calculator

CALCULATE SAVINGS 

 

You can calculate and compare the potential cost savings of using your chosen system/s below. Savings are based on the cost of single-use items not used, minus the cost of the system over a year of use. 

Our calculator is to help you make an informed decision, but please also consider value for money, support offered by the system, your capacity, and what the experience for your customer will be.

Please note: This tool is for information purposes only and is based on info current at the date of last update, stated earlier in this guide. For basis of comparison, we chose the lowest entry point available and balanced costs over a year of operation. If you operate the system less than a year, or choose a different entry point, yours may be higher. Please make your own calculations based on your specific needs. 

Lastly, also consider in the case of Huskee, GO2CUP & RePlated, the entry point includes products that can be retailed, which could be used to offset entry cost.  In the case of Good Good Way, the starter pack cost ($120) is refunded upon return of the cups. Some systems have been omitted from the calculator where we were not provided costs. 

NEXT STEPS

 

Once you've chosen the right network for you, the next step is implementing it successfully.

Many cafes join a network, only to never even offer it to their customers. 

 

Successful implementation is about creating a culture of reuse so your customers want to participate.

It's not hard, it's just about creating a few new habits.

 

See our guides below to help you get started with your new system. 

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